There’s nothing worse than a plumbing emergency, as a homeowner. You’re trying to figure out what happened, what to do next, who to call for help, and all while you watch your plumbing emergency continue to develop.

If you’ve got a plumbing emergency, call a local emergency plumber – give Mount Airy Plumbing a call, and we’ll be there for you.


What Is Considered A Plumbing Emergency?

A plumbing emergency often happens after hours, because of course it does. But no matter what time of day or night, Mount Airy emergency plumbing services will come out to you – including weekends and holidays.

Below are some of the primary reasons we get calls outside of business hours, and how we’ll handle them.

If your problem isn’t among them, no worries – call us and we will get you back to rights.

Burst Water Pipe Repair

Burst water pipes almost always happen during the freezing season. They can happen when you’re at home or when you’re away.

If you’re home, you’ll likely hear a bang, and then the sound of rushing water through your home’s pipes. If this happens to you, turn off the water supply to your home immediately and then call Mount Airy Plumbing to attend the scene and fix the problem.

If you’re away, then hopefully you’ve turned off the water to the house and have emptied most of the pipes. If you missed one, and this is the one that burst, having no other water in the system will be your saving grace.

This is why it’s important to leave your house-sitter our phone number – so that when the problem is discovered, they can call us to fix it before you get home.

This might happen in the bathroom, kitchen, or laundry room, or it might happen as part of your outdoor plumbing.

It could be the water line to your fridge, or to your dishwasher, washing machine, tub or shower, depending on how cold your home is. It’s unlikely to affect your electric water heater, but a tankless water heater could possibly be affected.

Frozen Line Repair

A frozen line is one that is in danger of bursting, and this can happen not only to plastic pipes, but even to copper pipes. If you notice a bulge in one of your pipes, then it’s time to get us on the phone.

In the meantime, try to get some heat into the area around that pipe, to try to slow or even start to undo some of the freezing. However, don’t get it too close, and don’t use an extreme heat source.

Even if you manage to get the water running again, that pipe section will need to be replaced, and the system will need a check. As well, we will collaborate on avoiding this happening again.

Whatever happens, Mount Airy Plumbing can help repair your frozen line. We can also do a plumbing inspection to ensure that there are no other lingering issues that you’re unaware of.

Broken Sump Pump Repairs

Your sump pump is a superhero in your home, helping to avert disaster. Your sump pump collects water and pumps it outside of your home, preventing flooding and damage related to seepage.

If it’s not working properly, then you’ve got potential water damage on your hands. That’s why we review and check your sump pump in our checkups, because they’re an integral part of your home’s defense.

If you discover you have a broken sump pump when you most need it, call Mount Airy Plumbing, and we’ll be sure to get it working again quickly.

There are different types of pumps, but we can handle them all, including ejector pumps and recirculating pumps.

Backed Up Basement Drain Repair

A backed-up drain is definitely flowing the wrong way; instead of taking your household waste away to the sewers, it brings the sewers into your home.

If you have a drain in your basement that’s backing up, call Mount Airy plumbing right away so we can start getting to work as quickly as possible on stopping it.

After the fact, we can handle drain repair, drain cleaning and can set you up with backflow prevention. When it comes to the sewers themselves, we can handle sewer cleaning, repairs, and can install trenchless sewers, or handle any drain rooter work that may be needed as a result.

The good news: if you’re on a septic system, this shouldn’t happen to you.

Overflowing Toilet Repair

Overflowing toilets usually happen when there’s a blockage of some sort. But it doesn’t matter what the cause is when you have a toilet that runneth over.

When this happens, call Mount Airy Plumbing so we can handle this unpleasant incident for you and prevent any additional damage.

When toilets overflow, you may need to look at re-piping or a pipe replacement, but we’ve got you covered. It doesn’t matter if it’s commercial or residential, we have experience with both.

Storm Drain Overflow Repair

Storm drains should be checked regularly, because when they get clogged and backed up, they can make a real mess of your basement.

If you’ve had a lot of heavy rain, it’s worth checking to see how they are handling the deluge. If they are clogged and you can see seepage in your basement, call Mount Airy plumbing quickly to get help with resolving that issue before it worsens.

If you need drain cleaning, or need a camera drain inspection to scope out the extent of the issues, we have the tools and experience necessary to complete that task for you.


How To Deal With A 24 Hour Emergency Plumbing Situation

If you’ve got a plumbing 9-1-1, your first step is usually to turn off the water source coming into your home as quickly as possible. You want to try to stop the damage from getting any worse.

What’s that? You don’t know where the water shut off valve is? Take a moment to locate it now, then. It’s likely in your basement on an outside wall, usually not too far from your hot water tank.

If there is a spot that’s leaking, get a bucket to catch that water so it can’t soak into flooring, furniture or walls. Try to contain any water or soak it up by using towels.

After you’ve controlled the flow of water, then it’s time to call for help. Stay calm, explain the entirety of the problem to us, and we’ll be able to help you all the faster.


Call Philadelphia's Best Emergency Plumbing Company

Mount Airy Plumbing is the number one 24 hour emergency plumbing company in Philadelphia, according to our happy and loyal clients. We got that reputation by working hard, by doing top-quality work that we are proud of, and by treating our customers with honesty and respect.

We know that we are an essential part of a homeowner’s or business owner’s team, and we’re there to provide reliable ongoing service as well as emergency calls.

If you have an emergency plumbing issue such as one you see above, call Mount Airy Plumbing to get the help you need, quickly.

On top of all the help, as detailed above, we can also help you with outdoor plumbing emergencies such as your hot tub, with faucet and sink repairs or replacement, any low water pressure issues, leak and slab leak detection, garbage disposal units, and more.

Have a clogged drain or sewer, leaky faucet, water heater, or other plumbing issue?

Contact Mount Airy Plumbing and get your emergency plumbing issues resolved right away!