Frequently Asked Questions About Our Plumbing Services

Yes indeed, we only hire qualified, licenced plumbers. All of our plumbers are insured.

We’re sorry to hear this happened to you, and YES – we can absolutely pick up where someone else left off.

And yes, if that “other plumber” is you trying to DIY it, we won’t judge.

Here at Mount Airy Plumbing, we are so proud of our work that we have a guarantee on all our work.

Appliances – even the ones that use water in them – fall outside of a plumber’s scope of work. For these, you should contact the manufacturer to see if they’re still under warranty or to find a repair center near you.

However, if you need help connecting these appliances to your home’s plumbing, then give us a call and we can definitely help with that. We handle appliances in the bathroom, kitchen, laundry room, plus basement plumbing and outdoor plumbing

Other appliances we can help you with are your garbage disposal unit, water line to a fridge, plus even hot tubs and steam showers.

Chemical drain cleaners should be used only infrequently, because they are very hard on your pipes, and they are terrible for the environment.

If you have a sink, tub, or another drain that is continually getting clogged, give us a call, as this sounds like it may be a larger issue that needs exploring.

Drains will sometimes need to be repaired or cleaned. And in cases where we’re in the dark, we’ll use camera drain inspections to discover what in the drain needs cleaning.

Even if your pipes get damaged, we can do re-piping or pipe replacement for you.

Usually a slow drain is a result of a clog. It could simply be hair, but it might also be a lost action figure, or tree roots. Whatever it is that’s clogging your drain, Mount Airy Plumbing can help with drain cleaning and repair services.

We will do leak detection or slab leak detection to see if any cracked or leaking pipes are in need of repair. If need be, we can perform a plumbing inspection in order to assess the whole system.

Every drain should have a low bend called a trap, or P-trap. This blocks sewer gases and other unpleasant odors from coming into your home. If your drain smells bad, it could be that there’s something wrong with the trap. It’s possible it was never installed in the first place. Either way, Mount Airy Plumbing can help with any drain repair services.

Sewer cleaning isn’t a fun job, but it’s a necessary one. We also handle sewer repairs, trenchless sewers and overhead sewers. Where needed, we can repair or install your sump pump, ejector pump and recirculating pump. We also do drain and sewer line installation, and drain rooter services.

The first thing to do if you have water dripping from your ceiling is to turn off any taps that could be causing it. If no taps are on, turn off the water supply to the house and call Mount Airy Plumbing immediately.

Water damage is insidious and can cause structural damage to your home. The longer you wait to resolve this issue, the more expensive this repair is going to become. Don’t wait – call Mount Airy plumbing now.

After handling this, we may wish to look at the cause, which might lead us to a sink or faucet repair or replacement. Or possibly it’s a second-story tankless water heater that has not been installed properly. If you need, we can even perform main water line replacement.

If it’s coming from your outdoor plumbing, we can look at the outside faucet repair for you, and repair or install a septic system if you live outside the city sewer access area.

This could be a quick fix, but first ask yourself: is the water pressure throughout the rest of the house ok? If so, then the problem probably lies in a clogged showerhead.

If you’re feeling able, unscrew the showerhead and test the water pressure. If it seems fine, then clean the showerhead and replace it.

If you’re still experiencing issues, then call Mount Airy and we’ll come on scene to figure out what’s ruining your shower experience.

Sometimes a clogged shower head is the result of hard water. This can be mitigated by proper water treatment, filtration and conditioning. Your options include water softeners, reverse osmosis systems and whole house filtration.

We can. And if you call us now, we will – before the rocking toilet starts to leak, causing unpleasant damage.

Indoor plumbing is one of our specialties, whether emergency, repair or new installation.

Yes, we can repair or replace a hot water heater.

Electric water heaters come in many different sizes, so we’ll even help you figure out the best type and size of water heater for you.

Low-flush toilets are a quick replacement that can save you money in the long run, as they use considerably less water. Consider it a great opportunity to make your bathroom nicer while you also do the right thing for the environment.